Shipping policy
Processing Times
We prepare and ship all orders within 1–3 business days (Monday–Friday).
Every order receives a tracking number once dispatched.
Order Cut-off: Orders placed after 17:00 (GMT) are processed the next business day.
Shipping Costs
All orders to the United Kingdom include Free Standard Shipping.
Express delivery is available at checkout.
Delivery Times (UK)
- Free Standard Shipping: 5–8 business days
Carriers
Depending on availability, your order may ship with:
Royal Mail, DPD, DHL, UPS, Hermes, FedEx, USPS.
Order Tracking
Track your order via our tracking page
Use your tracking number or order number to follow your delivery.
Important Notes
- Delivery times are estimates and may vary due to customs checks, courier delays, weather conditions, strikes, or peak seasons.
- Business days exclude weekends and public holidays.
Cancellations
You may cancel your order within 24 hours by emailing us at info@liamlivia.com with your order number.
After 24 hours, the order is usually already processed. If cancellation is not possible, please wait for delivery and follow our Refund Policy.
Lost or Delayed Packages
If your package is lost or undeliverable due to logistical issues, we send a free replacement first.
If the order doesn’t arrive within 60 days from shipment, we can process a refund.
Damaged or Defective Items
If your item arrives damaged, we replace it once free of charge.
If an issue occurs a second time, a full refund will be issued.
Placing an Order
- Select your item and click Add to Cart.
- Choose the correct variant (size, colour, style).
- Continue to checkout and enter your shipping details.
- Pay securely with Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay or Shop Pay
You will automatically receive an order confirmation email.
Customer Support
If you have any questions about shipping, tracking, or your order status, our customer service team is here to help.
Email: info@liamlivia.com
Phone: +44 20 4634 5104
Customer Service Hours:
Monday to Friday: 9:00 – 18:00
Saturday & Sunday: Closed
Business Information
Store name: Liam Livia
Company name: Ds Digital Commerce
Company nr: 92701272
Company Address: Zwaluwlaan 39, Ede, Gelderland, 6713 BS, Gelderland, Netherlands