FAQ
What is your return policy?
We offer a 30-day return window from the date of delivery.
Items must be unused, unwashed, and in original condition.
How do I start a return?
Email our support team with your order number to receive return instructions. Here is out contact form.
Can I cancel my order?
Yes, cancellations are possible within 24 hours of placing your order.
After 24h, the order may already be processed and cannot be cancelled.
What are your shipping costs?
We offer free delivery on all UK orders. You can view our Shipping Policy here.
How long is delivery?
Processing Time: 1–3 business days
Delivery Time: 5–8 business days
You will receive a tracking number once your order ships.
Do you ship internationally?
Currently, we only ship within the United Kingdom.
What should I do if I receive a damaged or incorrect item?
Contact us immediately with your order number and a photo.
We will replace or refund the item at no cost to you.
What payment methods do you accept?
We accept:
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
How can I track my order?
You will receive a shipping confirmation with a tracking number once your order is dispatched. You can track your order here.