Privacy Policy

Last Updated: January 2nd 2026

This Privacy Policy explains how Liam Livia (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you use liamlivia.com (the “Site”) or our online services (the “Services”).

By using the Site, you agree to this Policy. If you do not agree, discontinue use immediately.

1. Updates to This Privacy Policy

We may update this Policy to reflect business changes, legal requirements, or service improvements.

Updates will be shown by the “Last Updated” date. Continued use equals acceptance.

2. Information We Collect

2.1 Information You Provide

We collect the following when you interact with us:

Name
Email address
Phone number
Billing and shipping address
Payment confirmation
Account login details (if created)
Information shared with customer support

Certain features may not work without this information.

2.2 Automatically Collected Information

When browsing our Site, we may collect:

IP address
Device and browser details
Pages viewed & time spent
Interaction with emails
Cookies and tracking technology

This helps improve security and performance.

2.3 Information from Third Parties

We may receive data from:

Shopify
Payment processors
Advertising and analytics partners
Fulfilment and shipping services
Customer service tools

All data is handled under this Policy.

3. How We Use Your Information

3.1 To Provide Products & Services

Process payments
Ship orders
Manage returns/exchanges
Send order updates
Maintain accounts
Prevent fraud

3.2 To Improve Our Website

Optimize performance
Fix technical issues
Improve navigation

3.3 Marketing & Personalisation

Send promotional emails
Deliver personalised ads
Improve recommendations

Unsubscribe anytime.

3.4 Legal Compliance

Fulfil legal obligations
Respond to lawful requests
Protect users and the Site

4. Cookies

We use Cookies to:

Keep the Site functional
Remember preferences
Improve experience
Support analytics & advertising

Disabling cookies may affect functionality.

Shopify cookie info: https://www.shopify.com/legal/cookies

5. How We Share Personal Information

We may share data with:

Shopify
Payment processors
Shipping/fulfilment services
Analytics & marketing partners
Customer service tools
Affiliated companies

We may also share information when:

Required by law
Preventing fraud
You provide consent

We do not sell personal information.

6. Data Retention

We keep your information only as long as necessary for:

Fulfilling orders
Operating the Site
Legal compliance
Tax/audit reasons
Dispute resolution

When no longer required, data is deleted or anonymized.

7. Third-Party Websites

External links may appear on our Site.

We are not responsible for their privacy practices or content.

Review their policies when visiting.

8. Children’s Data

The Site is not for individuals under 16.

We do not knowingly collect children’s data.

If you believe a child submitted data, contact us for removal.

9. Your Rights

Depending on your location, you may have rights such as:

Access to your data
Request deletion
Correct inaccurate information
Restrict certain processing
Data portability
Withdraw consent
Opt out of marketing
File a complaint

To exercise these rights, email info@liamlivia.com

We may verify your identity before processing.

10. International Transfers

Your information may be processed outside your country.

We use safeguards such as:

Standard Contractual Clauses (SCCs)
UK-approved transfer mechanisms

When required by law.

11. Security

We take protective measures but cannot guarantee perfect security.

You are responsible for keeping account credentials secure.

12. Contact Us

Email: info@liamlivia.com

Phone: +44 20 4634 5104

Customer Service Hours:

Monday–Friday: 9:00 – 18:00

Saturday & Sunday: Closed

13. Business Information

Store Name: Liam Livia

Company Name: Ds Digital Commerce

Company Number: 92701272

Company Address: Zwaluwlaan 39, Ede, Gelderland, 6713 BS, Netherlands